Tiana Zuli Nurcahya Sari: Bahasa Inggris Bisnis 1 (Softskill)

Bahasa Inggris Bisnis 1 (Softskill)

Name:

Lutfi Budifadila (25113092)

Rinaldy Wiradiansyah (27113729)

Tiana Zuli (28113887)

Zhafril Trisna Raharjo (29113671)

class : 4KB04

· Bussiness Letter (Surat Bisnis)

A business letter is usually a letter from one company to another, or between such organizations and their customers, clients and other external parties. The overall style of letter depends on the relationship between the parties concerned. Business letters can have many types of contents, for example to request direct information or action from another party, to order supplies from a supplier, to point out a mistake by the letter's recipient, to reply directly to a request, to apologize for a wrong, or to convey goodwill. A business letter is sometimes useful because it produces a permanent written record, and may be taken more seriously by the recipient than other forms of communication

Example 1

6123 Farrington Road

Apt. B11

Chapel Hill, NC 27514

January 12, 2013

Taylor, Inc.

694 Rockstar Lane

Durham, NC 27708

Dear Human Resources Director:

I just read an article in the News and Observer about Taylor’s new computer center just north of Durham. I would like to apply for a position as an entry-level programmer at the center.

I understand that Taylor produces both in-house and customer documentation. My technical writing skills, as described in the enclosed resume, are well suited to your company. I am a recent graduate of DeVry Institute of Technology in Atlanta with an Associate’s Degree in Computer Science. In addition to having taken a broad range of courses, I served as a computer consultant at the college’s computer center where I helped train users to work with new systems.

I will be happy to meet with you at your convenience and discuss how my education and experience match your needs. You can reach me at my home address, at (919) 233-1552, or at krock@devry.alumni.edu.

Sincerely,

Evhy Novianty

Example 2

Makassar, 10 march 2012

Head of Human Resource

PT.Ganda Sawit Utama

Jl. Raya Pluit Selatan blok.S No.8, Pluit, Penjaringan

Jakarta Utara 14440

Dear sir,

I would like to apply for the position of Chief Clerk at your company. I ready to be place in all areas of operations ( Riau, Kaltim, Kalbar), that was posted on www.jobstreet.com , March 6 2012.

I graduated from Diploma of Business English Majoring on English and training, State University of Makassar.

In addition, I can operate computer very well such as Microsoft Office Word, Excel, Power point, and Website. Not only that, I have involved in a number of training programs such as leadership and management, treasure, and secrecy.

I am looking forward to hearing from you and to have an interview at any time during weekdays.

Sincerely Yours

Sucianriani Saidul

(Jl.St.Alauddin, barrack of police pa’baeng-baeng RT.F/94. Makassar)

· Parts Of Bussiness Letter

Parts of a Business Letter

A business letter is a formal letter with six parts:

The Heading

The heading contains the return address with the date on the last line. Sometimes it is necessary to include a line before the date with a phone number, fax number, or e-mail address. Often there is a line skipped between the address and the date. It is not necessary to type a return address if you are using stationery with the return address already imprinted, but you should always use a date. Make sure the heading is on the left margin.

Example:

Ms. Jane Doe

543 Washington St

Marquette, MI 49855

Tel:

Fax:

Email:

June 28, 2011

Recipient’s Address

This is the address you are sending your letter to. Be sure to make it as complete as possible so it gets to its destination. Always include title names (such as Dr.) if you know them. This is, like the other address, on the left margin. If a standard 8 ½” x 11” paper is folded in thirds to fit in a standard 9” business envelope, the inside address should appear through the window in the envelope (if there is one). Be sure to skip a line after the heading and before the recipient’s address, then skip another line after the inside address before the greeting. For an example, see the end of this sheet for a sample letter.

The Salutation

The salutation (or greeting) in a business letter is always formal. It often begins with “Dear {Person’s name}.” Once again, be sure to include the person’s title if you know it (such as Ms., Mrs., Mr., or Dr). If you’re unsure about the person’s title then just use their first name. For example, you would use only the person’s first name if the person you are writing to is “Jordan” and you’re not sure if he or she is male or female.

The salutation always ends with a colon.

The Body

The body is the meat of your letter. For block and modified block letter formats, single space and left justify each paragraph. Be sure to leave a blank line between each paragraph, however, no matter the format. Be sure to also skip a line between the salutation and the body, as well as the body and the close.

The Complimentary Close

The complimentary close is a short and polite remark that ends your letter. The close begins at the same justification as your date and one line after the last body paragraph. Capitalize the first word of your closing (Thank you) and leave four lines for a signature between the close and the sender’s name. A comma should follow the closing.

The Signature Line

Skip at least four lines after the close for your signature, and then type out the name to be signed. This often includes a middle initial, although it is not required. Women may put their title before had to show how they wish to be addressed (Ms., Mrs., Miss).

The signature should be in blue or black ink.

Enclosures

If you have any enclosed documents, such as a resume, you can indicate this by typing “Enclosures” one line below the listing. You also may include the name of each document.

- Format and Font

Many organizations have their own style for writing a business letter, but here are some common examples.

Block

The most common layout for a business letter is called a block format. In this format, the entire letter is justified to the left and single spaced except for a double space between paragraphs.

Modified Block

Modified block is another popular type of business letter. The body of the letter and the sender’s and recipient’s addresses are left justified and single spaced. However, in this format, the date and closing are tabbed to the center point.

Semi-Block

The least used style is called a semi-block. In it each paragraph is indented instead of left justified.

Font

The standard font for business letters is Times New Roman, size 12. However, fonts that are clear to read such as Arial may be used

	American Style	British Style
Heading	According to the format but usually aligned to the left	The heading is usually placed in the top right corner of the letter (sometimes centred)
Date	October 19, 2005 (month-day-year) According to the format but usually aligned to the left (two lines below the heading)	19 October 2005 (day-month-year) Usually placed directly (or 1 blank line) below the heading.
Salutation	Dear Mr./Ms. Smith: Dear Sir or Madam: Gentlemen: After the salutation there is a colon (:)	Dear Mr./Ms. Smith, Dear Sir or Madam, Dear Sirs, After the salutation there is a comma (,)
Complimentary close	Sincerely, Sincerely yours, Yours truly,	Sincerely, Yours sincerely, Yours faithfully,